A website that feels like you.
A clear story, a distinctive visual identity and an easy next step for your customers. From a first impression to an inquiry.
For owner-operated service businesses
A standout website.
A standout website.
A smoother-running business.
Websites that make your business worth a closer look. Internal tools that make the everyday easier. Built around you, by Formulated Haus.
Work with Formulated Haus · Start with a conversation
Selected website work01 / Kōna Sushi
Good design. Useful systems.Look the part.
Look the part.
Make the day easier.
Start with what your business needs now. Build on it when you’re ready.
Less friction behind the scenes.
Practical tools for the work that repeats: team onboarding, resources, inquiries and everyday workflows. Scoped around how you actually operate.
Experience, made visible
Built with an operator’s perspective.
Kōna brings together customer-facing website design and internal team tools. Explore the existing website imagery and a clearly labelled portal illustration.
Inside the Kōna project ↗Our starting point
Your business has its own character. Your tools should fit the way you work.
For independent service businesses, from hospitality and wellness to trades and local studios.Who's behind it
A direct line to Formulated Haus.
Formulated Haus was built from the ground up, solving the everyday problems that get in the way of running a business.
Our founder, Jordan Nicholls, came to websites and systems as a business owner trying to make them work. He saw how disconnected workflows affected customers, how simple updates became expensive projects, and how difficult it could be to access the domains, accounts and tools his businesses depended on. Those practical challenges shaped Formulated Haus.
At Formulated Haus, we start with how a business operates. A pre-built system can be useful, but fitting a business around the software can create more work. We look for an approach that serves the people using it and the customers relying on it.
Jordan learned design and development to solve those practical problems. We carry that perspective into our work: understand the need, remove unnecessary obstacles and make room for the work that matters.
That experience shapes everything we build at Formulated Haus: websites, internal portals and practical systems designed around how your business actually operates. We start with your people, your customers and the problems taking up your time. What we build is tailored to your business and its needs, so you don’t have to reshape the way you work around someone else’s system.
Our approach is grounded in clear communication, straightforward access and giving business owners more control over the tools they rely on. The goal is simple: help your business run better, give your customers a smoother experience and free you up to focus on moving forward.
Jordan Nicholls
Founder & Creative Director
Ownership, by principle
You own what we build.
Your domain, your Stripe, your Google, your data — registered to you, handed to you at the end. We're the studio, not the landlord. When our work is done, you hold every key.
Your accountsStripe, email, analytics — always in your name.
Your domainRegistered to you. Never held hostage.
Clean handoverOwnership transfers to a service account you keep.
Before you ask
The questions every owner asks.
Will I be locked into you?
No — and it's the first thing we design for. The domain is registered to you, every account is in your name, and your data is yours. If we part ways, everything keeps running and ownership transfers cleanly to a service account you hold. You keep working with us because it's working, never because you're stuck.
Who owns my data and customer information?
You do, always. We never take ownership of your domain, your Stripe, your customer lists, or your Google profile — those stay in your accounts. We're the builders and the caretakers, not the landlord.
Is this too complicated for my staff?
It's built for hourly staff on their phones, not for head office. If a new hire can order food on an app, they can use the portal — sign in with a link, tap through onboarding, done. Managers get a simple dashboard, not a spreadsheet maze.
How long does it take?
A marketing website is typically 2–3 weeks. A staff portal runs 4–8 weeks depending on how many locations, departments, and modules you need. A full brand + website + portal engagement is scoped up front, so you know the timeline before we start.
What does website hosting include?
Starting at CAD 49/month for basic website hosting and HTTPS, uptime checks, a saved site backup and restoration help, and hosting-related troubleshooting. No content edits are included. Text or photo changes, new pages, features, integrations, domain renewal and email accounts are charged separately. Client self-service portal updates remain self-service. Portals and heavier applications are quoted separately. Higher care plans are separate. Before hosting begins, we must configure and verify uptime checks, backups and restoration; these are not active-service claims in this preview. See the hosting scope and separate care plans. Fees vary with the required features and usage. Send an enquiry for a quote itemizing the build, monthly hosting, usage allowances, integrations, maintenance or support, third-party vendor charges and applicable tax. Portal hosting starts at CAD 149/month for a small, low-usage portal, with hosting, monitoring, backups and hosting-related troubleshooting. Feature changes, general staff support, paid vendors, AI or SMS services and higher usage are separately scoped. Website and portal hosting are assessed together in the quote where appropriate; the proposal shows the combined ongoing cost. Basic hosting and managed support are distinct scopes, not automatic additional charges.
What does it cost?
Start with a defined scope and a fixed quote before agreed production work begins. Explore packages and support plans. Your proposal confirms the agreed work and pricing. Website hosting starts at CAD 49/month and basic portal hosting starts at CAD 149/month; final requirements and pricing are confirmed in an enquiry quote, before applicable tax and separate external costs. An enquiry or initial concept does not authorize a build.
What if we outgrow the first version?
That's the design. You start with the core and add modules — training, inventory, events, jobs, sales & labour — as you grow. Same engine, no rebuild. New locations and departments slot in the same way.
Let's build
Ready to run on something better?
Tell us about your business and where operations hurt. We'll show you what the front and back of house could look like — built as one.
Start a project
Selected work
A closer look at the work.
Existing Kōna website imagery and an illustrative view of its internal-tool design. Capabilities and scope for your business are agreed separately.
Website reference & portal illustration
Visit konasushi.com →
Kōna Sushi
Four-location sushi group · Windsor-Essex, Ontario · Website + Staff Portal
Explore the existing Kōna website design alongside an illustrative staff workspace. Sample events and portal records are demonstrations, disconnected from live operations. The features for your business are agreed separately.
Front of house · konasushi.com
WEBSITE REFERENCE
Sample event announcement — demonstration only
Menu Website reference
AYCE Dine-in
4 Locations
Online OrderingKlub Kōna LoyaltyRooftop RhythmsMasterclassesCateringGift Cards
Internal tools · Portal illustration
KŌNA
Dashboard
Employees
Evaluations
Training
Resources
Ask Kōna Cat
Leadership Dashboard
Walkerville · Sushi Department
◍
Onboarding★
Evaluations▲
PromotionSushi promotion ladder · 7 rungs
Onboarding WizardWeighted Evaluations + PDF7-Rung LadderTrainingAsk Kōna Cat AIRole-based Access
🔗 Portal illustration and sample event content shown for demonstration; this preview is not connected to live operational data.
Website existing design reference
Team sample staff workspace
Learning illustrative training journey
Events sample announcement content
Demo no live operations connected
Your business next
What could this look like for your business?
Tell us what you want to improve. We’ll explore the right starting point together.
Start a project
How it works
Done-for-you, start to finish.
For website projects, start with a private concept, review it with us, then agree on what comes next. Other services are scoped separately.
1
Share your brief
Tell us about your business and what your website needs to do.
- Your audience and goals
- Brand direction and references
- Essential features and constraints
2
Explore a concept
Eligible website inquiries begin with a private concept, before a production commitment.
- One initial visual direction
- Draft copy and clear assumptions
- No deposit required for this initial concept
3
Review with us
Discuss the concept with us. Your feedback guides the next revision.
- Confirm what fits your business
- Agree on the adjustments
- We coordinate the revision
4
Agree the next stage
Production scope, pricing and release are separate decisions.
- Approve the production scope
- Confirm ownership and handover
- Choose support if you need it
Why it's fast
Designed around your next step.
We reuse useful foundations where they fit, then design around your requirements. A website and an internal tool can be separate projects; you don’t need to commit to both.
Start
Let's scope your build.
Share enough for us to assess a first website concept. We’ll work through the direction and next steps with you.
Start a project
Start a project
Tell us about your business.
Tell us what you have in mind. We’ll confirm the right next step; website inquiries can start with a private concept before production is agreed.
Interactive product demonstrationOne welcome.
One welcome.
Everything in motion.
Add a fictional teammate. Follow their first-day journey. See the update land back with their manager.
SIMULATION ONLY · Fictional people, sample documents and an on-screen inbox. No emails, signatures, staff records or tax filings. Nothing entered here is saved or sent.
What happens automatically?
Adding the fictional teammate assigns the first-day lesson and prepares an on-screen welcome. Completing each step updates manager progress; a correct practice answer completes the lesson. These updates are simulated only, with no delivery or staff-record changes.
An FH demonstration inspired by an onboarding workflow in the supplied Kōna portal reference. Not a replica of the live portal, its policies or its legal documents.
The studio, in motionLess chasing.
Less chasing.
More getting on with it.
Try the moments that connect a customer, a team and a business owner. Fictional data. Real interactions.
SIMULATION ONLY · On-screen messages, sample prices and fictional records. No delivery, payments, bookings or staff updates. Refreshing clears the demos.